The Ingle & Rhode Warranty
With you at every step
Every piece of Ingle & Rhode jewellery is made to the highest standards of craftsmanship. For this reason we are happy to stand behind every piece of our jewellery with the Ingle & Rhode Warranty (‘our warranty’).
In the extremely unlikely event that your Ingle & Rhode jewellery is found to have a manufacturing defect at any time within ten years of purchase, we will make good your jewellery free of charge, or if this is not possible, we will offer an exchange or full refund.
All jewellery will experience wear and tear over time, which left unchecked for an extended period may lead to diamonds and gemstones coming loose in their settings. For that reason, we strongly recommend bringing your jewellery back to Ingle & Rhode once every twelve months so that we can check it and advise if any maintenance work is required. Jewellery that has not been checked by Ingle & Rhode within the preceding eighteen months will not be covered under our warranty.
Please note that our warranty is not transferrable, and does not cover damage caused by wear and tear, lack of care, accidental damage, deliberate abuse of the jewellery, or loss or theft, and that any repair or modification of Ingle & Rhode jewellery not conducted by Ingle & Rhode voids our warranty.
Please contact us if you have any questions about our warranty.
Call us on 020 3468 7917 or come and see us in person at our showroom close to Bond Street station, London. You’ll be able to discover our stunning collection, speak to our experts one-on-one and explore the option of creating your very own bespoke ring. We aim to respond to appointment booking emails within 1 hour.